Terms & Conditions

Terms & Conditions

Terms of Sale and Delivery

General terms and conditions of sale and delivery.

Pricing and payment

  1. The prices of the products featured on the website are net prices in United States dollars (US$).
  2. Ferret Tools reserves the right to modify its prices at any time; nevertheless, the price displayed on the website on the day of the order will always be the only one applicable.
  3. Payment can be made by credit card or PayPal listed during the ordering process. Payment must be made before the delivery of any products can occur.
  4. All credit card holders will be subject to a validation check carried out by the issuer of the card, who must also authorize the holder to use the card. The personal data of the credit card holder required for this check may be exchanged with third parties. We cannot be held responsible for any delays or the non-delivery of the order in the event that the issuer of the card does not authorize the payment.

Order process

  1. Once an order is placed, a confirmation will be sent to your email address, stating that we have received and acknowledged your order. We must emphasize that this in no way means that your order has been accepted, as all orders are subject to the approval of Ferret Tools, which reserves the right to request confirmation and/or proof of any information provided in the order.
  2. In the event that these requests are not met within the stipulated time where required, Ferret Tools reserves the right to cancel your order, and Ferret Tools reserves the right to limit the quantity of products that a customer can order in a single transaction.
  3. You also agree that we can use this personal data to conduct appropriate anti-fraud checks. The personal data that you provide may be disclosed to a credit rating or anti-fraud agency, which may keep a record.
  4. For more information on our use of your data, please see our privacy policy.
  5. If the products ordered are unavailable, you will be informed by email. You will then have the choice to wait for the item to be available, or to cancel the order.
  6. We will confirm our acceptance of your order by sending an order confirmation by email. This will invoke a legally binding contract between the two parties.
  7. It is possible that we might be awaiting a delivery from our suppliers. For this reason, occasionally you may be offered the choice of paying in advance (pre-order) for certain products. This process ensures that the delivery of your purchase will be a priority, as soon as the product is available. Your rights in terms of advance purchases are identical to those relating to any other purchase from Ferret Tools.

Promotional codes

  1. Promotional codes are neither transferable nor can they be combined, and they cannot be exchanged for money.
  2. Promotional codes must be used before the indicated expiry date.
  3. Ferret Tools reserves the right to cancel, at their own discretion, any purchase in the event of misuse or fraud in the use of promotional codes.

Cancelling orders

  1. An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
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